Public Health Notice & Instructions for Consumers

Because of the complete shut down and the emptying of pipes and tanks, the sediment will be disturbed. There will be an increased possibility of the incidence of air and floating copper and lead in the lines. Please to remove aerators from faucets or to use faucets without aerators, like tubs, to flush the lines. This simply means to let the water run for a couple of minutes before collecting water to be boiled and then cooled for consumption. 

Franklin-Williamson Bi-County Health Department Reminders:

* Run your dishwasher empty; do this for three dishwashing cycles for maximum benefit

* Dispose ice in ice makers until you are sure it's safe to use all ice in ice machines

* Flush all in-line water filters used in for water consumption, cooking or dishwashing

Vigorously boil water and adhere to the length of time recommended in the boil order.

Water System Restoration Status:

The 36” main line repair has been successfully completed. The Intercity Water Plant is pumping water into the system with two high service pumps. The lake intake and the treatment plant have been returned to service. 

Towns and water districts may not see the levels of their tanks rise until noon. District ground storage tanks are currently being filled. Booster pumps will be used to fill the tanks of the towns and water districts. Please be assured that the water is rapidly getting to all corners of the system but since most elevated towers and other water storage requires the use of District booster pumps, you may not see a significant rise in your water levels until noon.

For full details, view this message on the web.