Job Board Submissions Title:
Associate Branch Manager (SAFE) - Wells Fargo Tower

Post Date
6/29/2022

Expiration Date
7/2/2022

Details:
In this role, you will:

Lead, manage and develop a team of direct and indirect reports in overseeing risks, ensuring exceptional customer service, and related transactional tasks and processes to ensure timely completion, quality, and compliance in retail banking
Identify opportunities for making retail banking easier for customers through education and demonstration of available digital options
Introduce customers to partners that support their required needs
Make decisions and resolve issues regarding customer and team experience, risks, and growth of the retail banking team to meet regional banking business objectives
Execute policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures
Collaborate and consult with peers and retail banking colleagues and leaders
Serve as a role model to deliver an exceptional customer experience and focus on building relationships
Engage customers to understand their financial needs, and work proactively to help customers succeed financially
Manage allocation of people and financial resources for Regional Banking
Mentor and guide talent development of direct reports and assist in hiring talent
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction
As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations
Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results
Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Qualifications:
Required Qualifications:

2+ years of Finance or Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and/or education
1+ years of Leadership experience
Desired Qualifications:

Leadership experience including coaching, training, developing and building a high performing team
Experience building and maintaining effective relationships with customers and internal partners
Extensive experience in asking questions and identifying complex financial needs in order to provide recommendations on products and services to customers
Excellent verbal, written, and interpersonal communication skills
Ability to effectively network and represent Wells Fargo within the community
Self-motivated with a high level of initiative and accountability
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to interact with integrity and professionalism with customer and team members
Customer service, operations, or financial service management experience within a high volume, fast paced and constantly changing environment
Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills
Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking options
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge and understanding of laws and regulations pertaining to the banking industry
Knowledge and understanding of compliance controls, risk management and loss prevention
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Comments:
Please visit our career page at https://www.wellsfargojobs.com/ and apply to job Id # R-177404




Employer:
Wells Fargo
Contact:
Lisa Schaeffer

Email:
Lisa.E.Schaeffer@wellsfargo.com

Website:
https://www.wellsfargojobs.com/