Job Board Submissions Title:
Bilingual Family Support Coordinator

Post Date
8/4/2022

Expiration Date
9/3/2022

Details:
ASK Childhood Cancer Foundation is seeking a full-time Bilingual Family Support Coordinator (English/Spanish) to help families navigate the pediatric cancer treatment process. The Family Support Coordinator is a non-hospital position and will supplement the support offered by ASK and Children’s Hospital of Richmond at VCU clinic staff.

This position will provide organizational, emotional, and informational support to a family during the pediatric cancer treatment process to help them feel empowered to make decisions and maintain control over their treatment experience. The Family Support Program is focused on families who are beginning the process of pediatric cancer treatment.


RESPONSIBILITIES

The Bilingual Family Support Coordinator reports to the Program Manager and works closely with psychosocial team and clinic staff at the ASK Pediatric Oncology/Hematology Clinic at the Children’s Hospital of Richmond.

-Provide regular (weekly) check ins with long term patients (bone marrow transplant) and their families and all families in the first six months of diagnosis (monthly) to support physical and emotional needs and make appropriate referrals.
-Make weekly visits to the inpatient unit and outpatient clinic to meet & support families and build relationships with hospital staff.
-Attend hospital volunteer training and abide by all in-patient hospital volunteer guidelines.
-Document all interactions with families in the online client database so interactions can be reported to the care team in a timely manner.
-Identify families who need additional support and make appropriate referrals. This may include but is not limited to:
--Work with hospital care team to connect families with community supports (financial assistance, parent support group, sibling support, etc..) and assist a family in implementing needed services, and
--Spend requested respite care time with the child in the hospital so that parents can have a break.
-Maintain partnerships with community organizations and area businesses that can be enlisted to support families in various capacities.
-Work with the psychosocial team to identify timely topics for families in treatment and implement strategies, including workshops and videos, to address topics of interest.
-Facilitate monthly Spanish Parent Group.
-Translate written family communications into Spanish


Qualifications:
To be successful in this role, our Bilingual Family Support Coordinator will be:
-Motivated to work in an emotionally challenging environment with demonstrated self-care skills.
-Organized, independent and self-disciplined.
-Excellent interpersonal skills; Collaborative and comfortable with families and staff of diverse backgrounds and needs.
-Proficiency in Microsoft Office (Word; Excel; PowerPoint)
-Preferred experience using an online email marketing platform such as Constant Contact.
-Ability to lift up to 35 pounds.


Career Experience includes:
-Bilingual (English/Spanish) with experience working with the Latino immigrant community.
-Bachelor’s Degree in social work, counseling, human services, or a related field from an accredited institution; or relevant professional work experience.
-Experience in the cancer treatment process highly favored but not necessary.
-Working knowledge of public support services and local for-profit support resources.



Comments:
This is a full-time (40 hour/week), salaried, in-person position. Salary range starting at $47,000. Position requires up to date flu and COVID-19 vaccination. Occasional evening and weekend work required.

ASK Childhood Cancer Foundation is an Equal Opportunity employer. ASK believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a competitive salary; simple IRA with match, holidays, vacation and sick leave; a pleasant, energetic work environment; and engaging, purposeful workplace culture.


To apply, please submit cover letter and resume to the attention of Susan Lindsay, Program Director, at jobs@askccf.org by September 2, 2022. Please write “Bilingual Family Support Coordinator” in the subject line.

About ASK Childhood Cancer Foundation: Founded in 1975, ASK Childhood Cancer Foundation (askccf.org) is Central Virginia’s most comprehensive provider of support services for children with cancer and serious blood disorders as well as their families. Our mission is to make their life better by providing emotional, social, financial and educational support.


Employer:
ASK Childhood Cancer Foundation
Contact:
Susan Lindsay

Address:
5211 W. Broad St., Suite 100, Richmond, VA 23230

Work Phone:
804-658-5910

Email:
jobs@askccf.org

Website:
www.askccf.org