Job Board Submissions Title:
Customer Service Representative

Post Date
10/2/2024

Expiration Date
12/1/2024

Details:
The Personal Lines CSR at Steven Rivera’s Allstate Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Qualifications:
• Bilingual applicants preferred in order to serve our client base.
• Must have or be able to obtain a Property & Casualty License and preferably have a minimum of one year of personal lines insurance account management experience.
• Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
• Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
• Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
• Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
• Technology and Computer proficiency including agency management systems.


Comments:
Benefits offered
Paid time off
Paid Holidays
Performance Bonuses
Career Developement & Growth Opportunities
Hands on Learning

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Employer:
Steven Rivera's Allstate Agency
Contact:
Steven Rivera

Address:
10330 Iron Bridge Rd
Chester VA 23831

Work Phone:
8046744000

Email:
stevenrivera@allstate.com

Website:
https://agents.allstate.com/steven-rivera-chester-va.html