Not everyone gets to be a part of a business that makes such a difference in other people’s lives. At Maple Creek Home Health and Hospice,” Making a difference in people’s lives”, is the very essence of the job description of all who work or volunteer at Maple Creek Home Health and Hospice.
As the very first Diamond Member of the Spanish Fork/Salem Chamber of Commerce, Maple Creek has moved toward this new level of recognition by the Chamber of Commerce. Maple Creek is locally owned and operated, as well as centered in the heart of the community they serve. Carma Karsten, owner of Maple Creek Home health and Hospice, knows all of the wonderful services Maple Creek has to offer in regards to end of life care as well as the misconceptions and misunderstandings that come with the services Maple Creek Home Health and Hospice offers. Being a Diamond Member of the Spanish Fork / Salem Chamber of Commerce is another way Carma plans on providing the education needed to prepare for end of life care. “At some point in time, the end of life care discussion and decisions will affect everyone in the community, having the knowledge of the different resources and choices will be a great benefit to those who are unexpectedly faced with end of life care decisions. It is important for everyone to be aware that more often than not, this conversation does come up unexpectedly.
Carmas’ passion for making sure those she cares for, as well as the loved ones of those she cares for, receive the best care and support possible to ensure the last days are the best days they can be. This passion flows over to all others’ who work with Carma and it is apparent when you meet them and see them interact with others.
Carma makes sure that upon meeting any one whether a patient or family member, they have a clear understanding of what can be expected. After over 20 years in Hospice care, the experience Carma has is passed along to all who work with her, with that being said, this kind of experience ensures you will be receiving the best care possible, Carma and her staff will all tell you the care they give is heads above the rest. This is a very powerful statement considering the fact that the majority of the employees have worked for other agencies and have had the ability to compare the way things are done. There is of course a higher expectation of the staff at Maple Creek and to meet that higher expectation, Carma understands the importance of ensuring all employees are provided with the time and resources to meet the expectations. Having cared for those in the Community, if you ever come across someone who has an experience with Maple Creek, they will have nothing but praise for Carma and Maple Creek.
Hospice has been in Utah since the early 1980’s and Carma took part in starting up the first agency in the state. In the beginning, it was an amazing service that was provided but as the years have passed, unfortunately the goal of the patient comes first always, became second to corporate policy and numbers. For this very reason, Carma started her own company knowing that doing so, she was still able to ensure the patient always comes first. She does not have to ask anyone’s permission in regards to medications, equipment or those in need who do not have the funding or insurance to cover it. The patients’ needs will always come first. Each person has different needs and these needs cannot be met if there are restrictions or limitations on what can be provided.
Although Maple Creek is located in Spanish Fork, they care for patients throughout Utah County. Many of you have seen the bus stops in Spanish Fork as well as the Billboards along I-15. Even with all of the advertising, word of mouth has still been the number one source of advertising.
Owning Maple Creek has been on Carma’s “bucket list” for a long time. Knowing that when someone who invites her into their home, they have also invited her to be a part of one of life’s most amazing journey’s.
The Spanish Fork Chamber of Commerce would again like to thank Maple Creek Home Health and Hospice for its climb to Diamond Membership.