New Mexico Gas Company
P.O. Box 97500
Albuquerque, NM 87199-7500
Hours of OperationCustomer service:
Albuquerque metro: 505-697-3335
Toll-free statewide: 1-888-NM-GAS-CO (1-888-664-2726)
Customer service fax: 505-697-4494
Our Customer Service center is open from 7:30 a.m. to 6 p.m. Monday - Friday
New Mexico Gas Company is a member of the Emera family of energy companies. With headquarters in Albuquerque, we are the largest natural gas utility in New Mexico.
Strategically situated between two large natural gas production basins, we operate in 26 of the 33 counties in New Mexico, maintaining 12,000 miles of pipeline and serving 524,000 customers. To provide the best customer service and support, we have a state-of-the-art Call Center in Albuquerque and 22 walk-in offices in communities across New Mexico.
New Mexico Gas Company traces its roots to the Albuquerque Gas and Electric Company, founded in 1917, but the natural gas business as we know it today in New Mexico began when Southern Union purchased franchises in Farmington, Santa Fe and Albuquerque in 1930.
Sustainability is at the heart of who we are and what we do as an Emera affiliate, and we have been successfully delivering our strategy of cleaner, affordable energy for more than a decade. At Emera and at New Mexico Gas Company, sustainability means:
- working together safely as a team
- continuously finding better ways of delivering for our customers
- creating value for our shareholders, enabling innovation and growth in our communities,
- and honoring our commitment to the environment