Classified Ad Title:
Hiring for Contact Center Agent

Post Date
2/21/2024

Expiration Date
5/21/2024

Details:
Hey there!

Looking to join a top-notch team in Albuquerque? MVD Express is on the lookout for professional and friendly folks like you to deliver an exceptional contact center experience to our customers.

Here\'s the deal: we\'re on the lookout for bilingual candidates who can ace both written and verbal communication. If you can commit to a 40-hour workweek, Monday through Friday between 7:45 AM - 6:30 PM, and Saturdays until 3:00 PM, we want to hear from you!

So, who are we? We\'re a locally owned company with decades of experience right here in Albuquerque. If you\'re keen on planting your roots and growing with a company that values internal growth, you\'re in the right place. At MVD Express, your voice matters, and there\'s plenty of room for professional development.

Plus, we\'ll provide all the training you need to handle tasks like renewing licenses, registrations, scheduling road tests and TSA Precheck, and more! We\'re your one-stop shop for licenses, Real ID, titles, registrations, and dealer services, serving over 300,000 customers annually.

As the leading third-party agent and partner for the State of New Mexico and Montana, we\'re committed to innovation and excellence. Join us in a culture of continuous improvement, where efficiency, transparency, and accountability reign supreme.

Ready to take the next step? Apply now and let\'s chat about how you can become part of our fantastic team at MVD Express!

You\'re a stellar fit for us as a bilingual call/chat center representative if:

You shine in written and verbal communication, whether it\'s with customers or fellow team members
Being a natural \"people person\" is second nature to you
You\'re tech-savvy and adept at mastering new systems
Detail-oriented with a knack for multitasking
You thrive in an office environment
Your strengths lie in exceptional time management and organization
You\'re enthusiastic about building your career with our company

BUT YOUR LIFE EXPERIENCE EXCLUDES:

DUI/DWI convictions
Felony convictions
Tax Liens
WHAT IS THE MVD EXPRESS TOTAL REWARDS STATEMENT?

$15.00 starting wage
Medical, Dental & Vision Benefits
401(k) matching
STD, LDT, & Life Insurance
Leadership development program
Internal promotion opportunities
Discounts on MVD Services
Major Holidays Off, Paid Holidays
Every Sunday Off
Paid Time Off Annually/ Unpaid Time Off/Sick Time
Business Casual Dress Code – Wear Jeans & Sneakers Every Day! Piercings, fun hair colors and non-offensive tattoos are okay!
WHERE’S THE LEGAL STUFF?

MVD Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MVD Express participates in the E-Verify Program. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job Type: Full-time

Salary: From $16.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance

Contact:
Alison Baca

Email:
alison.baca@mvdexpress.com

Website:
https://www.indeed.com/job/contact-center-agent-78e4945d981a85a7