809 North Banjo Drive
Crawfordsville, IN 47933
Text the word: AMERICANWATER To: 72727
Hours of Operationbusiness hours.
For non-emergencies, call M-F 7:00 am-7:00 pm
For over a decade, American Water Resources (AWR) has helped customers protect themselves against unexpected repair costs with affordable protection for service line emergencies. We currently manage over 1.4 million service contracts including a water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities, and municipal customers. AWR strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind. For more information on our commitment to our customers, visit Our Commitment to You.
AWR is a market-based subsidiary of the largest investor-owned utility company in the U.S., American Water. Founded in 1886, American Water employs more than 7,000 dedicated professionals who provide drinking water, wastewater, and other related services to approximately 16 million people in 35 states, as well as Ontario and Manitoba, Canada.
OUR MISSION STATEMENT
To Deliver Peace of Mind to Every Homeowner
- Providing affordable home solutions from a trusted and reliable provider
- Improving the lives of our customers by delivering valuable, innovative products and services
- Providing exceptional customer service and engagement
- Fostering a culture of trust, integrity, safety and mutual respect
- Empowering passionate employees who are valued
- Committed to continuous improvement