LA County Metro
Lillian De Loza-Gutierrez
One Gateway Plaza
Los Angeles, CA 90012
Text the word: LACMTA To: 21777
- Active Transportation
- Advanced Transit Vehicle Consortium
- City of Los Angeles DowntownLA Streetcar
- Congestion Management Program
- Joint Development Program
- Metro EV Charge Stations
- Regional Rail
- Multi-County Goods Movement Action Plan
- Countywide 0Emission Truck Collaborative
- Architecture Configuration Management
Hours of OperationTransit Info: 323.GO.METRO (323.466.3876)
Metro (the Los Angeles County Metropolitan Transportation Authority) is unique among the nation’s transportation agencies. We serve as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work, and play within our 1,433-square-mile service area.
Metro provides excellence in service and support.
Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County
Safety: We commit to ensure that our employees, passengers and the general public’s safety is always our first consideration.
Service Excellence: We commit to provide safe, clean, reliable, on-time, courteous service for our clients and customers.
Workforce Development: We commit to make Metro a learning organization that attracts, develops, motivates and retains a world class workforce.
Fiscal Responsibility: We commit to manage every tax payer and customer-generated dollar as if it were coming from our own pocket.
Innovation and Technology: We commit to actively participate in identifying best practices for continuous improvement.
Sustainability: We commit to reduce, re-use and recycle all internal resources and reduce green house gas emissions.
Integrity: We commit to rely on the professional ethics and honesty of every Metro employee.
Teamwork: We commit to actively blend our individual talents to achieve world-class performance and service.