28 Kettle River Drive
Glen Carbon, IL 62034
Hours of OperationMon-Fri 8am–5:30pm
The most important part of any collision repair is the one the vehicle owner will never see. A proper and safe repair requires that the vehicle be restored precisely to the manufacturer's specifications, with the methods the manufacturer requires. That is why we use VeriFacts Verified Quality (VQ) to confirm that our repair facilities have all the resources to achieve a safe and proper repair. Such as:
- On-site confirmation of essential information, resources, tools and technology
- On-site observation of technician repair skills, methodologies and overall quality processes
- Continuing, unannounced audits and individualized reporting
The VQ Program provides independent, third-party verification of repair quality across the country using VeriFacts patented technology for unbiased, consistent measurement and reporting. The VeriFacts Quality Verifier independently observes and documents that repair resources are in place and confirms adherence to Oir. EM repair recommendations, I-CAR procedures, equipment usage guidelines, industry best practices, etc. The VQ Program exposes excellence in collision repair.
THE RIGHT TOOLS
There’s been a technology revolution in the auto repair industry and we've been at the forefront of those changes. From computerized paint matching and digital imaging to computerized vehicle repair tracking systems, Collision Plus offers the latest in technology to get your car back into peak condition.
However, even in today’s computer-driven world, cars aren't repaired by punching a button. Quality repairs take quality people. Our experienced staff are true craftsmen who take pride in doing a job right. We have recruited and trained teams of highly trained specialists who stay abreast of the latest advances in our industry.
THE RIGHT PEOPLE
In our unique vehicle repair system, each member of our team takes personal responsibility for complete customer satisfaction: from the first person who greets you when you enter our doors through our Repair Process Managers who monitor your car’s progress every step of the way to the customer service specialists who personally sign your warranty. Through each step, our skilled team members personally guarantee their work until your car is restored to factory specifications.