Cardinal Catastrophe Services, Inc.
P.O. Box 723
Edwardsville, IL 62025
Hours of OperationMonday-Friday 9am-5pm
Cardinal Catastrophe Services, Inc., is a recognized leading storm damage restoration firm based in Edwardsville, IL. Our main service areas are the communities of Edwardsville, Troy, Glen Carbon, Collinsville, Highland, Fairview Heights, O'Fallon, Maryville, Granite City, and the entire Metro East/Madison-St Clair county area. We pride ourselves on our ethics, humility, and service. Cardinal Catastrophe takes an active role in your insurance claim, ensuring that valid claims are fulfilled and that clients are safe and secure in their homes. If you've had trouble receiving compensation for a storm damaged property,Cardinal Catastrophe will be your advocate and work with your insurance company to get your claim reconciled.
Generalists and Specialists
Roofers' roof. Contractors, by their nature, have a very broad focus. They do a little bit of everything, from landscaping to kitchen remodels, because their business is built upon selling additional services other than what you might have requested originally. You call with roof damage - they want to sell you things that should be part of your roofing system. At Cardinal Catastrophe Services, we are specialists - we ONLY do insurance claims. Ask a generalist what A.C.V means, or have them describe how non-recoverable depreciation may be applied to your claim. We have the experience and knowledge to get your property restored, because all we do is insurance restoration projects.
We focus solely on storm damage and insurance claims, and we are one of few companies that do so. Beware of imposters, "storm chasers" that set up offices in town following a storm and disappear when they have made their money or new companies who are 'insurance claim roofers' temporarily due to slow work in their normal field. Cardinal Catastropheis based in your neighborhood, in Edwardsville, and is the only true storm damage and insurance claim companies in the area.
Our success is founded in two principles: How we treat our business, and how we treat our clients.
How We Treat Our Business
We Are Insurance Professionals
Our Project Managers have completed hundreds of insurance claims, and nearly all of our clients have received a full roof replacement - and their only out-of-pocket expense was their deductible. A generalist might be able to get your roof replaced, but he'll miss the details as he is only looking at your roofing damage. We all know when mother nature strikes, she usually does more than roofing damage. We perform and entire property inspection and will look at all details which may including all soft metals, gutters, fascia, downspouts, window screens, garage doors, siding, deck, and A/C units. We will find all storm damaged components of your house and resolve to have them fixed. Our principal area of expertise is meeting with insurance adjusters and ascertaining the scope of the storm damage.
Quality Control Is Our Priority
We pride ourselves on our quality. We have an Internal Quality Assurance staff who assist on every project to ensure that our exacting standards are met - every time. We perform a 25-point Quality Control Punch List at the end of every project. This comprehensive checklist includes everything from drip edge inspection to an eave and rake flush test.
We are so confident of our quality, all of our projects offer a minimum of a 3 year warranty, and many offer 5-10 years of protection. Extended warranties are available in our intense weather packages.
How We Treat Our Clients
Our clients are our lifeblood. We are here to solve a real problem in their lives and return their quality of life to the level they enjoyed before their home was damaged. As such, we treat our clients with respect, always tell the truth, and perform our services with integrity.
Our Project Managers are all bound by a Client Respect Agreement. This requires us to be truthful and honest in our work, from the property assessment to the last shingle and cleanup. We start by telling the truth during your property assessment. A generalist will play the numbers, encouraging everyone to file a claim, hoping that at least a few will be approved. At Cardinal Catastrophe Services, we are honest in our assessment of damage. We do not counsel our clients to file insurance claims on marginal storm damage. We do not aggressively up-sell. Our staff is trained to identify storm damage, not sell you a shingle upgrade which should be part of your standard roofing system. Our 25-point Quality Control Punch List ensures that at the end of our work, all expectations are met if not exceeded.