November 6, 2019
Chamber Connection

Business After Hours

BAH

November 21, 2019

5:00 - 7:00 pm

 
No photo description available.

Becker Jewelers
917 Main St.
Highland, IL

Calendar Submissions

Get Your Submissions In

As a Chamber member, we want to make sure we help you promote your events in our community calendar.  In order to do this, however, we need to know all of the details for your event, especially the date.  The calendar allows you to enter your information onto the website, and we are able to then activate your event. 

This feature is fairly new in it's ease of access, and is slowly being used as a tool in helping to plan events for Chamber members.  If you are looking at dates for an upcoming event, please email penny@highlandillinois.com with the date(s) you are considering.  We have the ability to check last year to see if there was an event in the past, and then get your event on the calendar. 

We have also added the Highland Weekender to our list of publications.  This goes out to give people an idea of what events are taking place in the community each weekend, with a preview of the next weekend as well.  Please help us give the community ALL the choices they have available from our members!

Job Listings

Please check the Chamber's website for the current job opportunities in and around Highland with our members.  We have new listings posted each week.

Office News

Chamber Office Hours

Monday - Friday:
9am - 3pm

Due to budget cuts, there will only be 2 people in the office on M-W-F from 9am-1pm.  If you need to see someone at the Chamber during other hours, please call to set up an appointment and/or make sure that we are in the office and not visiting other Chamber members.  Thank you.

DEADLINE for getting information in the Chamber Connection and Highland Weekender is Friday by 3:00pm. ***

We will be adding events to the calendar on Mondays. 

If you miss the cut-off date, we keep your information for the next publication.  Please submit your information to penny@highlandillinois.com.

***Note deadline for information has changed.

Business Focus

Five Ways Salespeople Can Contribute To A Great Customer Experience

by Shep Hyken

Customers love to hate your salespeople.

Every year, Gallup measures the American public’s views regarding the honesty and ethical standards of a variety of professions. In the most recent survey, only members of Congress ranked lower than salespeople.

The stereotype of the salesperson who talks too much, never listens, and pushes hard for a sale even when the customer isn’t interested exists for a good reason.  But a growing number now understand that their job is to ascertain the customer’s needs and then demonstrate the value of their product or service in filling those needs. These salespeople view themselves as the customers’ ...continue reading

Advocacy

Legislative Luncheon

The Highland Chamber of Commerce & the Olde Wicks Factory are hosting Congressman John Shimkus for an informative luncheon.  You can register here.

December 2, 2019
11:30 am - 1:00 pm
Stained Glass Hall
at The Olde Wicks Factory
1100 5th Street
Highland, IL  62249



Government Affairs Report 

Week one of the two week Fall Veto session wrapped up on Wednesday, October 30th. See below for a brief synopsis of what what transpired this week and intelligence on what may happen in the final week of veto session.

Topics discussed were: Cannabis, Tax, Healthcare, Energy, Pensions, Employment Law, Infrastructure, and Flavored Tobacco Ban.  

View entire report here.

Chamber News

Annual Lighted Christmas Parade
November 29, 2019
6:30 PM Start

Sign up online here, or download the form and mail it in with your registration fee by November 20th.  
  

Annual Cookie Crumb Trail

Join The Chamber of Commerce on Saturday, November 30
for the Cookie Crumb Trail. Each business on the trail will have a Cookie for participants to sample and recipe cards to take home.

This fun event is free to the public. Please note that this SHOPPING event is primarily geared towards adults.
Pick up your map at Kloss Furniture between 10am and Noon.

The first 100 participants will receive a swag bag!
 

The Giving Tree

35th Anniverary/Christmas Open House

Join us for a special reception Friday from 4:00 - 6:00pm for appetizers, cake, refreshments and good cheer!  
OPEN HOUSE HOURS:
Thursday - Friday  9am - 6pm
Saturday  9am - 5pm
Sunday  12pm - 4pm
Monday  9am - 5pm

Enjoy 20% OFF STOREWIDE!!

Including Christmas

FCB Banks

FCB Banks Coats for Cuties
Keeping Kids Warm DuringThe Winter.

[Swansea, IL  Oct. 2019]FCB BANKS is sponsoring its annual coat drive to collect clean, new or gently used warm coats from October 15 thru November 15 at any FCB Banks location in the Metro East and St. Louis area.  Customers and community residents are invited and encouraged to join FCB Banks in making a difference in our local communities by donating winter wear items – coats, hats, gloves and scarves -- to COATS FOR CUTIES.
 
For more information about the Coats for Cuties campaign please call the FCB Banks Highland location at 618-651-9090.  fcbbanks.com

Upcoming Ribbon Cuttings & Open Houses

Thursday, November 7, 2019

Friday, November 8, 2019

Thursday, November 14, 2019

Chamber Connection - November 6, 2019