Direct Auto Insurance
1736 East Little Creek Rd.
Norfolk, VA 23518
Phone: 757 536 3801
Text the word: DIRECTGENERAL To: 72727
Hours of OperationMon-Fri 9:00 am to 5:30 pm
Sat 9:00 am to 2:00 pm
Why Choose Direct Auto & Life Insurance?
At Direct Auto & Life Insurance, you can get the coverage you need, the services you want, and the respect you deserve, regardless of your insurance history .
That's because we believe each and every customer is equally important and valued. No matter the circumstances, we work with you to help determine the best policy for your needs, to find ALL the discounts you're entitled to, and to provide the great services you deserve. In an insurance world filled with confusing policies and unremarkable service, these "Pleasant Surprises" are what set us apart from the other guys.
We make insurance affordable, regardless of your driving history.
- Low monthly payments
- Low down payment
- Decide on your down payment or monthly payment*
- No checking account or credit card needed
- Multiple Discounts
We provide the premium services and conveniences you expect from major insurance providers at an affordable price.
- Text to pay
- Online bill pay
- Mobile proof of insurance
- Term Life Insurance
- 24/7 Roadside Assistance
- Emergency Protection Plans
- Payment kiosks
- Toll-free access to friendly agents by phone
- Convenient neighborhood locations
We understand each of our customers is unique and deserves more than one-size-fits-all insurance—they deserve options.
- Choose your payment date to fit your personal financial schedule
- Plan your payment schedule according to your budget and spending ability
- Decide how you want to pay: online, in person, over the phone, by text, or one of our other convenient payment options
We treat each and every customer with the respect and attention they deserve, regardless of their situation.
- Talk with real people who help you clearly understand your options on your terms
- No matter your history and needs, we’ll work hard to find a way to help you get the coverage and rates you need – even if you’re considered “high-risk” or are in need of SR-22 certification
- We’re here to help however you need us: online, over the phone or at one of our more than 400 store locations
*Rates and savings vary.
**Payment plans are subject to terms and conditions and may not be available in all locations. Price may vary based on how you buy. Not all products, discounts, or pay plans are available in all states. Insurance is underwritten or administered by members of the Direct General Group, Nashville, TN.