Contact Info
True North Restoration of Greater St. Louis West
Michael Duffy
2443 Shetland Dr.
O Fallon, MO 63368
Phone: 215-272-0308
Contact Form
Website: Stlwest.gotruenorth.com
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Hours of Operation
24 hours, 7 days a week emergency service.About Us
🧠True North Restoration of Greater St. Louis West
Address: 634 Trade Center Blvd, Suite B, Chesterfield, MO 63005
Website: go‑true‑north‑stlouiswest.com
24/7 Emergency Hotline: (314) 557‑3990
Company Overview
True North Restoration of Greater St. Louis West is a trusted, locally‑owned and operated property restoration franchise serving St. Charles County, St. Louis West, and the O’Fallon area. With deep community roots and a commitment to compassionate service, we specialize in water, fire, mold, smoke, and asbestos restoration, helping both homeowners and businesses recover quickly and confidently gotruenorth.com+9stlouiswest.gotruenorth.com+9facebook.com+9.
Why Choose Us
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Rapid Response (45 minutes or less): Our IICRC‑certified team is on call 24/7/365 and aims to arrive on-site within 45 minutes—or often even sooner—to mitigate damage and reduce ongoing losses stlouiswest.gotruenorth.com.
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“White‑Glove” Insurance Assistance: We handle full documentation, claims coordination, and insurance communication, so clients don’t have to navigate the tedious process alone .
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Free No‑Obligation Inspections: We assess every situation thoroughly at no cost, ensuring clear guidance from Day 1 .
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Certified Professionals, Compassionate Care: Every team member is IICRC‑certified, highly trained, and dedicated to delivering professional excellence with empathy and respect stlouiswest.gotruenorth.com.
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Community Focused Values: As a local business, we uphold core values—Ingenuity, Excellence, Humility, Hustle, and Love—and treat clients like neighbors, not numbers stlouiswest.gotruenorth.com.
Services Offered
| Disaster Type | Key Services Provided |
|---|---|
| Water & Flood Damage | Extraction, drying, dehumidification, structural drying, flood & sewage cleanup facebook.com+7stlouiswest.gotruenorth.com+7gotruenorth.com+7 |
| Mold Removal & Remediation | Inspection, testing, full mold abatement |
| Fire & Smoke Damage | Soot and smoke cleanup, fire damage restoration |
| Asbestos Removal | Safe, compliant abatement and disposal |
Mission & Core Principles
“Our mission is to restore our customers’ lives while supporting our employees and communities with dedication and compassion.” Rooted in their five core values—Ingenuity, Excellence, Humility, Hustle, and Love—True North Restoration stands as a pillar of reliability when disasters strike ziprecruiter.com+9stlouiswest.gotruenorth.com+9stlouiswest.gotruenorth.com+9.
Community Engagement
True North consistently demonstrates its community-first philosophy—offering free guidance during crises, distinct value-driven work ethics, and ongoing local support. Their presence in O’Fallon and surrounding communities underscores their dedication beyond just restoration: they’re building trust neighborhood by neighborhood .
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