Contact Info
First Citizens Bank
Mark Mossell
860 Knox Abbott Drive
Cayce, SC 29033
Phone: (803) 748-4886
Fax: (984) 867-3060
Website: www.firstcitizens.com/
Services
- Checking and Savings Accounts
- Mortgages & Loans
- Credit Cards
- Debit Cards
- On-line Banking
- Cash Management
- Financial Planning
- IRA
- Investment Management
- Wealth Management
Fundraisers We Support
- West Metro Chamber of Commerce
Hours of Operation
Monday: 9:00-5:00Tuesday: 9:00-5:00
Wednesday: 9:00-5:00
Thursday: 9:00-5:00
Friday: 9:00-6:00
About Us
With roots dating back to 1913, First Citizens serves customers in South Carolina and Georgia through an extensive network of branches and ATMs. In addition to offering a wide range of banking services for individuals and businesses, First Citizens offers brokerage and investment services through First Citizens Securities Corporation. We also provide wealth management, trust and retirement services for our customers. With these capabilities, First Citizens can offer the products and services of a large institution while maintaining a focus on competent, personal, and urgent attention to customers' needs. Headquartered in Columbia, S.C., First Citizens is a subsidiary of First Citizens Bancorporation, Inc., a bank holding company with more than $8 billion in assets.
We're on it!®
Hidden fees. Confusing terms. Small print and red tape. For a lot of people, banking carries its share of baggage.
That is, unless they’re banking with us.
At First Citizens, we believe that while financial management will always be a necessity, it shouldn’t necessarily be a chore. So whether you're buying a home, growing a business, financing an education or planning a retirement, our goal is always the same: eliminate as much of the stress, anxiety, frustration and inconvenience as possible.
How we do that starts with access — the ability to manage your money online, over the phone or at more than 190 locations. But in the end, it all comes down to attitude. Ours is a culture rooted in our core values of service, accountability and common sense. At First Citizens, we look into things, handle situations, and solve problems. If we don’t know answers, we find them. We go to great lengths to keep our customers happy. But above all else, we respond.
This is what it means to bank with us. No hassles. No baggage. No worries.
We’re on it.
We'll Impress You
Our MissionWe are a Southeastern financial services company dedicated to providing a full range of retail, business and wealth management solutions. We are guided by our heritage and committed to the long-term success of our company, our customers and the communities we serve. Urgent attention to customer relationships is the difference between us and our competitors.
We're First Citizens. We're on it.
Our Core Values
Service
We are a relationship-focused bank passionately committed to the success of our customers, communities and associates. We provide unrivaled customer service and personal attention by treating every customer and associate with professionalism, courtesy and respect.
Accountability
We follow through with our commitments to our customers and fellow associates. We strive to foster an inclusive environment made up of unique individuals with diverse experiences.
Common Sense
We use common sense in our actions and decisions. We put the needs of customers first and our needs second within the framework of sound operating procedures. We proactively seek ways to provide solutions to our customers and fellow associates.
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